Presto Print DTP Support

Files & Programs

Common questions about computer files for Presto.
What applications can I use?
What file formats can I use?
What disks can I use?
How should I make/save graphics?
How should I make/save scans?
How do I send files as e-mail attachments?
What about computer viruses?

 

What applications can I use?

In short: Quark, PageMaker, Publisher, Illustrator, FreeHand, PhotoShop, Corel, Word, WordPerfect, and Excel. But wait—there's more:

For plain text, any word processor will do fine; save files in TEXT, ASCII, or 8-bit ASCII format.

For styled text, a layout program is best. While we can often import styled word processor files ‘as is’ into our layout programs, extensive manual re-formatting may add a typesetting charge to your job. See the Fonts page for important info on font styles.

For page layout, use Quark XPress or Adobe PageMaker (or FreeHand); we can also take Publisher files. Let us know if you use InDesign!

For scans & graphics, any program that can make TIFF (.tif) or EPS/EPSF (.eps) files will probably do fine—this includes Illustrator, FreeHand, CorelDraw, PhotoShop, Painter, and many others.

Most of our work is done on Macs, for both Mac & Windows files.
For troubleshooting, we can run the programs listed below:
MacintoshWindows
Quark XPress 4; 3.31
InDesign 2
PageMaker 7; 6.5; 6; 5
Photoshop 6; 5; 4
FreeHand 9; 8; 7
Illustrator 10; 8; 7; 6
CorelDraw 8
Word 5.1
Word 8 (98)
Quark XPress 4
 
PageMaker 7; 6.5; 6; 5
Photoshop 4; 3
 
Illustrator 10; 6
Corel 7; 5
Word
Publisher 97 (5.0); 2000
PostScript fonts for Mac and Windows preferred
Let us know if you use Quark 5!

 

What file formats can I use?

Today's programs offer a bewildering choice of ‘formats’ in which you can save your files. Which ones do you use?

For layout files, each program's ‘normal’ file format is best. Don't forget to link your graphics and list your fonts!

Styled text should ideally be produced with a layout program such as Quark or PageMaker; while we can often import styled word processor files ‘as is’ into our layout programs, extensive manual re-formatting may add a typesetting charge to your job.

Feel free to send a sample of your word processor's file format, and we'll check to see if our filters can read it. If you don't have a layout program, try to save your styled word processor files in Word or WordPerfect format; as a last resort, use Rich Text Format (.rtf).

For scans and graphics, we prefer to see TIFF (".tif") and EPS/EPSF (".eps") files. If you want to use image compression on your TIFFs, select LZW-Huffman or LZW. Do not use “lossy” compression formats such as JPEG.

Please do not submit JPEGs (".jpg") or movie frames (typically QuickTime, MPEGs, or ".avi")—please convert these yourself to TIFF or EPS. If you must send in .jpgs (such as from a camera), make sure they are saved at medium or high resolution and high quality, else they will reproduce poorly.

If you use tables created by Adobe Table (part of PageMaker), you must export them as .eps files — letting Table embed them as OLE objects (the default behavior) will yield unprintable results. Keep in mind that we can't edit Table files saved as .eps... so make sure the info and styles are correct ;) For more information on .eps files, see the Scans & Graphics page.

When sending us page layout files, keep in mind that your work will be printed at high resolution—if your program allows to designate a "target printer" or "final resolution," select 2400 DPI as you compose.


 

What disks can I use?

We can accept files on floppies, ZIP-100 disks, external SCSI or USB drives, and CD-ROM disks; we don't accept DVD disks. Tell us if you have an ORB drive!

Please do not send us graphics on Kodak Photo CD discs;


 

How should I make/save graphics?

For “paint” or “bitmap” programs such as Photoshop, save your files as TIFF; for “draw” or “vector” programs such as Illustrator, save as EPS or Illustrator files. Only send .jpg files as a last resort, and make sure the resolution and quality are high. We don't use low-resolution graphics formats such as .bmp, .gif, .png, or PICT.

When sending us clip art, make sure it is at least 300 DPI or higher; please avoid any art that is ‘pre-screened’ or ‘already halftoned.’ For more information, see the Scans & Graphics page.


 

How should I make/save scans?

Save your scans as TIFF (".tif") files. Don't go nuts with resolution; for photos that don't need to be blown up, 300 DPI is great. For line art, 600 DPI is usually fine, but feel free to go higher. If you want to use image compression on your TIFFs, select LZW-Huffman or LZW. Do not use “lossy” compression formats such as JPEG.

Please don't apply screens or halftones to your scans; we'll do that here. In a similar vein, when you're scanning photos that already are halftoned (such as a photo from a newspaper, book, or magazine) please don't use any ‘de-screen’ features of your scanning or editing software; make your scan as straight as possible, and send it to us. (Of course, if you've got stupendous de-screening software, feel free...;) In some cases we'll need to get the originals from you and scan them ourselves. For more information, see the Scans & Graphics page.


 

How do I send files as e-mail attachments?

All files & folders should be collected in one folder, and then compressed by StuffIt or ZIP. If your files require “encoding,” we'll tell you how. The address to use for e-mail attachments is: sue@prestoprintinc.com.

 For details, see the Internet page.


 

What about computer viruses?

Every file that's copied to a Mac is checked for Mac viruses; every file copied to a PC is checked for PC viruses. It is our strict policy to eradicate all viruses as soon as they are detected; we are committed to maintaining Presto Print as a "healthy environment" for your files & disks.

If we detect a virus in one of your files or disks, we will be sure to notify you of the infection via e-mail, phone, or job ticket so that you can double-check the rest of your files.

Please note that not all viruses arriving at Presto Print may be detected:

 When PC disks or files are loaded straight into a Macintosh (this is most common) they are checked only for Mac viruses, not for PC viruses.

 Unless they are expanded in the course of work, the contents of compressed files or archives from Macs or PCs are not checked for viruses.

 However, all files leaving Presto (such as proofs we might send to you) are checked for viruses.

We strongly urge everyone to use an effective, up-to-date anti-virus program. These are the Big Guns of anti-virus software:
•  McAfee Virus Scan for Windows
•  Dr. Solomon's (McAfee) Virex for Mac
•  Norton AnitVirus for Mac OS & Windows

 
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